Privacy Policy

This Privacy Policy explains how Expense Ease Wyoming LLC ("GranRamos (Gran Ramos)", "we") collects, uses and protects personal information when you visit travenox.com, ask for a quote by WhatsApp or buy from us. Effective date: 2026-09-27.

Who we are

Expense Ease Wyoming LLC, registration 2025-001783539, 30 N Gould St Ste R, Sheridan, WY 82801. Contact: [email protected] · +17703565973.

We are a stone fabrication shop (marmoraria) working with quartz, ultracompact surfaces (Dekton and Neolith), marble and slabs, producing made-to-measure projects for homes, commercial spaces, builders and architects.

Information we collect

Information you give us: name, e-mail, phone or WhatsApp number, project address for measuring and installation, billing address, and the details you send us about your project (room, measurements, drawings, photos of the site, material and color preference).

Information collected automatically: device, browser, IP, pages visited, which ad or campaign brought you here, cookies and similar technologies.

Information from payment processors: confirmation that a payment was approved. We do not store full card numbers.

How we use it

To prepare and send quotes, schedule the measuring visit, fabricate and deliver your project, answer your requests, send transactional messages about your order, improve the website, prevent fraud and, with your consent where required, send marketing and measure advertising.

Quotes by WhatsApp

When you contact us through WhatsApp, the conversation (including photos and measurements you send) is processed on WhatsApp's infrastructure under its own terms and privacy policy, and is kept by us as part of your quote and order record.

Please do not send us documents or information you do not want recorded. We never ask for full card numbers or passwords by WhatsApp.

Cookies, pixels and advertising

We use cookies and advertising technologies to measure visits and ad performance: Google Analytics and Google Ads cookies, including Google Ads remarketing (showing our ads again to people who already visited travenox.com); the Meta Pixel and the Meta Conversions API (server-side events such as page view, quote request or contact click); the TikTok Pixel; and cookies from native advertising networks such as Taboola, Outbrain and NewsBreak.

These tools receive technical and event data (page viewed, ad clicked, approximate location, hashed contact data when you submit a form). We do not send health information or any personal condition to advertising platforms — we do not collect health data at all.

You can manage cookies in your browser and opt out of interest-based ads in the ad settings of Google, Meta, TikTok and each native network.

Sharing

We share information only with providers that help us operate (website hosting, payment processing, delivery and installation teams, e-mail, analytics and advertising measurement), when required by law, or in a business transfer. We do not sell your personal information.

Your rights

Depending on where you live (including Brazil under the LGPD and California and other U.S. states), you may request access, correction, deletion, portability, information about sharing, and opt out of targeted advertising. Write to [email protected] or call +17703565973. We will not discriminate against you for exercising your rights.

Retention and security

We keep information only as long as needed for the purposes above — including technical records of the slabs, cuts and measurements used in your project — or as required by law, and protect it with reasonable technical and organizational measures.

Children

Our website is not directed to children under 13 and we do not knowingly collect their information. Purchases and contracts with us are for adults 18 or older.

Changes and contact

We may update this policy; the date above shows the latest version. Questions: [email protected], +17703565973, 30 N Gould St Ste R, Sheridan, WY 82801.